TIME + TIDE COVID–19 BOOKING POSTPONEMENT POLICY

In response to the current challenges, Time + Tide is committed to guaranteeing our customers flexibility. As a result, we are amending our COVID-19 booking postponement policy every 3 months in consideration of the travel updates in our areas of operation and have implemented the following temporary policy:

If, within 30 days prior to their scheduled arrival date, guests are unable to travel on their scheduled day of departure to a Time + Tide property due to any Time + Tide specific COVID-19 related restrictions as listed below*, their bookings can be postponed to a later date within 12 months of the original travel dates, subject to availability and the following:

  • Exclusions may apply depending on the period requested.
  • Any confirmed flights and third-party services booked on the guests behalf are subject to the specific terms and conditions of the supplier and may not be refundable.

* These Time + Tide specific COVID-19 related restrictions are:

    • If, in response to COVID-19, the government of the country in which the Time + Tide property to which the guest is travelling is located closes its borders to travellers from the country which the guest will be travelling from, or all international travellers, and there are no international commercial flights or private charters allowed to enter the country.
    • If the Time + Tide property to which the guest is travelling is temporarily closed due to COVID-19 related restrictions and Time + Tide are unable to accommodate the guest/s in one of their other properties in the same region.
    • If the government of Zambia requires the guest to undergo a mandatory quarantine of at least 1 night upon entering the country.
    • If the government of Madagascar requires the guest to undergo a mandatory quarantine of at least 1 night on the mainland of Madagascar as opposed to the currently approved quarantine on Miavana.

    Time + Tide cannot be held liable for and does not accept liability for any costs and/or expenses arising from any of the following:

    • Re-routing of private charters or changing of commercial airlines.
    • Failure to meet any entry requirements set by the Government of Zambia or Madagascar.
    • Having to quarantine on arrival into Madagascar or Zambia due to outstanding COVID-19 test results.
    • Receiving a positive COVID-19 test result whilst in transit within, into or out of Madagascar or Zambia.

    Time + Tide strongly suggest and expect that all guests travel with a travel insurance policy that includes cover for COVID-19 related incidents and expenses.

    See Time + Tide’s commitment to safety here.

    Updated 1 Feb 2022

    quots

    We spent five days at Miavana. The place is just out of this world! I cannot find words to qualify it. The hotel is so so so great the island is THE MOST BEAUTIFUL PLACE I know! That staff are very helpful and effective. The food is amazing!

    Laya, 2018
    quots

    Extraordinary staff, very relaxing with beautiful scenery. Well after a few hours a wave of peace floated in and for the next few days we were in heaven.

    Carla, 2020
    quots

    Breathtakingly beautiful and indescribably luxurious. Cannot fault or complain about absolutely anything. The staff, the food, the beautiful accommodation creates paradise within paradise. This is a one of a kind place that will exceed your highest expectations!

    Marina, 2019
    quots

    My week long stay at Miavana was unparalleled in almost every aspect of luxury. Defining luxury not only in terms of great quality and exclusivity, but in terms of craftsmanship, consciousness and a unique enriching experience. The richness of the culture set the context for such unique environment, and is the pillar of every impressive distinguishing feature of the resort.

    Tessa, 2019
    quots

    Miavana will exceed your expectations. We traveled to Miavana for a week in early December 2018 and had an incredible experience. The weather was perfect, the staff was attentive and there was enough activities on offer to keep us busy (honestly we could have stayed an extra week). The island is also home to a group of crowned lemurs which were amazing to see. I got my PADI open water scuba certification during our stay and the coral at the dive sites was incredible!

    Ashley, 2019
    Inspiration from the Island